Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ken Wright

Ken Wright

August 29, 2024

1  out of  5
rating by Ken Wright
"It started out great. Then they start dropping the ball with billing you larger payments then you were suppose to pay. Probably hoping you don’t catch it. They took forever for my adjustments. They come across sincere but se to scheme what they can financially get from you. I paid for all their services and once you get into not-your-fault accidents. Such as your car get hit parked or water damages to your vehicle from a storm they turn on you. They blindside you with an email stating because of my “claim” history they will no longer renew my policy. As long as they can make money from you they’re great. Let your matter costs more than they make from you first and see how they discard you like trash! I’m over clowns, crooks and Snake Oil Salespeople!"
Profile photo of Meryem Barbenes

Meryem Barbenes

August 29, 2024

5  out of  5
rating by Meryem Barbenes
"Elena was very helpful, thanks"
Profile photo of Brooke Whitfield

Brooke Whitfield

August 14, 2024

1  out of  5
rating by Brooke Whitfield
"Don’t even waste your time just terrible! Simple instructions can’t even be followed with a policy."
We responded:
"Thanks for your feedback. As mentioned in our conversation just now, your household was notified repeatedly of actions that you need to take. If you don’t follow our instructions, then unfortunately, there not much that we can do. That being said, we can still get you back on track if you follow the instructions that were sent to you. Best, Andrew"
Profile photo of supriya kore

supriya kore

August 12, 2024

5  out of  5
rating by supriya kore
"I had a fantastic experience with Andrew Bevington. He was incredibly helpful and went above and beyond to ensure I understood all my options. Andrew made the process smooth and stress-free, and his expertise in the field is evident. I highly recommend him, because he genuinely cares about everyone."
Profile photo of Andrew Chen

Andrew Chen

July 31, 2024

4  out of  5
rating by Andrew Chen
"I walked into the office for an auto insurance policy as a first time car buyer and the lady who assisted me wasn't very professional. She had trouble entering the correct information and made little to no explanation when my policy was denied. But Andrew was very helpful and he gave me a call later on the current market and ways to save on auto policy. Although I have to shop elsewhere for now, I am open for business as Andrew seems like a genuine person and eager to help."
We responded:
"Thank you for your review and kind words Andrew and for the opportunity to earn your business. We take your feedback seriously and I will continue to work with my team and ensure that they provide outstanding customer service. We appreciate the opportunity to serve you and look forward to working with you in the future. Please keep in touch. Kind regards, Andrew Bevington 276-CALL-BEV / 276CALLBEV.com / 276-225-5238"
Profile photo of K O

K O

June 20, 2024

3  out of  5
rating by K O
"Not a fan of the constant contact & marketing at all. I’m used to an insurance company who sends semiannual statements and that is all yet are there for your concerns. Will be considering a switch if all the extra activities continue."
We responded:
"Thank you for the feedback, we will respect your wishes and make sure not to contact you in future. Sincere apologies for the inconvenience. Kind regards, Andrew Bevington "
Profile photo of Yonatan Akivis

Yonatan Akivis

June 20, 2024

5  out of  5
rating by Yonatan Akivis
"Elena and Andrew were both fantastic. Elena was patient, thorough, knowledgeable, and very friendly. Their service was a big reason I went with State Farm. I look forward to working with them!"
We responded:
"Thank you so much for your 5-star review Yonatan! You're a pleasure to work with. Please always feel free to contact us with any questions or if we can be of service to you in any way. Kind regards, Andrew Bevington 276-225-5238 276-CALL-BEV 276CALLBEV.com"
Profile photo of Tyrone Abercrombie

Tyrone Abercrombie

June 13, 2024

5  out of  5
rating by Tyrone Abercrombie
"The payment was made already. I think you need to correct your records."
We responded:
"Hi Tyrone, thank you for your note and for being my customer. Yes, the records are always current and up to date, thank you again. Please always feel free to contact us with any questions or concerns. Kind regards, Andrew Bevington 276-225-5238 / 276-CALL-BEV/ 276CALLBEV.com "
Profile photo of Ted Bragg

Ted Bragg

April 25, 2024

5  out of  5
rating by Ted Bragg
"Alena helped reconcile underwriters questions and was quick to return feedback"
We responded:
"Thank you for your 5***** Review Ted. We appreciate you taking the time and for being our customer. I'm glad that Louis was able to assist you and provide you with the coverages that you need. Please always feel free to contact us with any questions or if we can be of service in any way. Kind regards, Andrew Bevington 276-CALL-BEV / 276-225-5238 / 276CALLBEV.com"
Profile photo of min m

min m

April 17, 2024

5  out of  5
rating by min m
"Hi had a pretty positive experience with Lou today. He explains things pretty clearly and got things done very quickly."
We responded:
"Thank you for your 5***** Review Min! That's awesome to hear. Yes, Lou is very efficient and has a nice way of making the sometimes-complex world of insurance clear and in plain language. I appreciate you being our customer and we look forward to serving you in the months and years to come. Please always feel free to contact us with any questions or if we can be of service to you in any way. Kind regards, Andrew Bevington 276-CALL-BEV / 276-225-5238 / 276CALLBEV.com"
Profile photo of Danielle Brady

Danielle Brady

April 17, 2024

5  out of  5
rating by Danielle Brady
"My experience with Lou was great! He was able to give me much better rates than any other insurance agency and he was very knowledgeable! Thanks Lou!"
We responded:
"That's great to hear Danielle, much appreciated. Our customers are routinely surprised at how low our rates are. But rates are only part of the equation. It's so important to make sure that you have the right coverages and that we keep in contact as needs and requirements change over time. We pride ourselves on our outstanding, proactive customer service. Please always feel free to contact us with any questions or if we can be of service to you. Kind regards, 276-CALL-BEV / 276CALLBEV.com / 276-225-5238"
Profile photo of Tan Nguyen

Tan Nguyen

April 16, 2024

5  out of  5
rating by Tan Nguyen
"Elana at Andrew Bevington’s State Farm office is professional & courteous. She does a great job with following up to make sure everything is in order & is always very helpful!"
We responded:
"Thank you so much for your 5***** Review Tan, that's very much appreciated. As you can see from so many of the other reviews that I receive, many of my customers have responded with positive feedback about Elena. In a world of Insurance, it's so important to have someone help guide you through and provide outstanding customer service, we pride ourselves on it. If ever we can be of service to you, please contact us anytime at 276-225-5238/ 276-CALL-BEV/ 276CALLBEV.com"
Profile photo of Stephanie Cook

Stephanie Cook

April 4, 2024

5  out of  5
rating by Stephanie Cook
"Helena & Stacy very helpful!"
We responded:
"That's awesome to hear Stephanie, we appreciate your feeback and 5***** review! Please always feel free to contact us with any questions or feedback. Kind regards, Andrew Bevington 276-CALL-BEV / 276-225-5238 / 276CALLBEV.com"
Profile photo of Jenn Coco

Jenn Coco

April 4, 2024

5  out of  5
rating by Jenn Coco
"I recently had the pleasure of working with Louis. From the moment I reached out, Louis demonstrated exceptional patience and understanding, taking the time to truly grasp my specific needs for my vehicles. Switching from another insurance provider can often feel daunting, but Louis made the transition seamless and stress-free. His professionalism and dedication to ensuring I had the best coverage made it a no-brainer for me. I wholeheartedly recommend Louis and his team to anyone seeking top-notch insurance service. Thank you, Louis, for your outstanding support!"
We responded:
"Wow! This is a great review Jennifer, much appreciated, I'll be sure to share it with Louis and the team. We pride ourselves on customer service and making the complex world of insurance as smooth as possible. If ever we can be of service or assistance to you, please don't hesitate to contact us. Kind regards, Andrew Bevington. 276-225-5238 / 276-CALL-BEV / 276CALLBEV.com"
Profile photo of Mario Garcia

Mario Garcia

March 27, 2024

5  out of  5
rating by Mario Garcia
"Elena was a great help."
We responded:
"Hi Mario, thank you for this review. We always appreciate hearing from our customers. Elena is my Service Manager. I may be a little biased, but I think that she's the best in the business. My customers rave about her. She's supremely competent, efficient and she's such a nice person. I don't take her for granted and I appreciate you recognizing her in this review. Please always feel free to contact us with any questions if we can be of service to you. Kind regards, Andrew Bevington 276-CALL-BEV/ 276-225-5238 / 276CALLBEV.com"
Profile photo of Ayelet Nathaniel

Ayelet Nathaniel

March 27, 2024

5  out of  5
rating by Ayelet Nathaniel
"It's a pleasure working with Andrew Bevington and Elena Vitkovskiy. Not only they helped me save money, but are always on top of things. I highly recommend them."
We responded:
"Thank you for your review Ayelet! You’re a pleasure to work with, I’m so glad that you are my customer! 😃 Call us anytime. 276-CALL-BEV"
Profile photo of Joel C.

Joel C.

March 21, 2024

5  out of  5
rating by Joel C.
"I had an urgent matter with my renter's insurance and Louis provided excellent customer service and was able to get my documentation squared away."
We responded:
"Thank you for your 5***** review JC, I will be share your comments with Louis. We appreciate your business and welcome any referrals that you can send our way. Please always feel to contact us. Kind regards, 276-CALL-BEV / 276-225-5238 / 276CALLBEV.com"
Profile photo of Brian Rose

Brian Rose

March 20, 2024

5  out of  5
rating by Brian Rose
"Best insurance service I have dealt with in years. Needed insurance after Allstate pulled out from nortern NJ and they gladly helped me find a rate that exceeded what was given to me before. Props to Louis!"
We responded:
"Awesome! That is an amazing review and I really appreciate you sending it in. Yep, Louis is awesome, just awesome. So friendly, smart as a whip, heart of gold and he’s hilarious. Our customers love him. I really appreciate you being our customers and welcome any referrals that you can send our way, we’ll give them the same excellent service that you received. Thanks again my friend. Andrew Bevington 276-CALL-Bev / 276-225-5238 / 276CALLBEV.com"
Profile photo of SHARAYU CHAVAN

SHARAYU CHAVAN

March 18, 2024

5  out of  5
rating by SHARAYU CHAVAN
"I had the best experience with statefarm. Elena is super responsive and helpful!"
We responded:
"That’s great, thank you for your review Sharayu! We appreciate your feedback and for being our customer. Please always feel free to contact us if we can be of any service to you. We are a phone call away. 276-CALL-BEV / 276-225-5238/ 276CALLBEV.com"
Profile photo of Jillian M

Jillian M

March 18, 2024

5  out of  5
rating by Jillian M
"Incredible service and rates! Choosing to work with Andrew for my auto coverage was the easiest decision to make after just one phone call! He was extremely knowledgeable and provided all of the information and options available to me. Most importantly he is extremely kind and it feels like you are chatting with a friend rather than dealing with insurance! Excited to be a part of this State Farm family!"
We responded:
"Thank you for your review Jillian, I’m so pleased to know that you had such a great experience. If there is anything that we can do for you be of service, answer any questions, we are a phone call away. Better yet, drop by the office and say hello. We love it when our customers come in and have a coffee with us. Best, Andrew Bevington 276–225–5238/ 276-CALL-BEV/ 276CALLBEV.com "
Profile photo of Qwertyuiop Qwertyuiop

Qwertyuiop Qwertyuiop

March 11, 2024

5  out of  5
rating by Qwertyuiop Qwertyuiop
"I was given a quote by Andrew Nakhla for car insurance. Andrew was extremely knowledgeable and very professional during our conversation.Andrew was very determined to help me get the best rate possible. Unfortunately I was not able to sign on at this time But I am confident that once a few things are cleared from my record Andrew will be able to get the best rates for me.Thank you for your effort and I wish you the best in your career. Sincerely Elizabeth"
We responded:
"Thank you for your review and kind words! Andrew is a new addition to my team and he has hit the ground running. He’s licensed, friendly, knowledgeable and fun to work with. Call us anytime, we’re here to help. Kind regards, Andrew Bevington 276-CALL-Bev/ 276-225-5238 276CALLBEV.com"
Profile photo of Kyung-Hwa Ashcraft

Kyung-Hwa Ashcraft

March 6, 2024

5  out of  5
rating by Kyung-Hwa Ashcraft
"Stacy Rodriguez provided excellent service and offered great rates. She informed me about an inaccurate auto car accident that was on my record, which was causing my auto insurance to increase. Thanks to her diligent work, she was able to find me a good rate for car insurance, which ended up working out perfectly. Overall, I had a very good experience with Stacy and highly recommend her services."
We responded:
"Hi Kyung-Hwa, many thanks for your kind words about Stacy and for giving out Agency a 5***** Review! I will be sure to share your feedback with her. Please always feel free to contact us if we can be of service to you, we are a phone call away! Kind regards, Andrew Bevington 276-225-5238/ 276-CALL-BEV / 276CALLBEV.com"
Profile photo of Joe Dee

Joe Dee

February 28, 2024

5  out of  5
rating by Joe Dee
"Andrew is extremely professional and efficient at his work. He's provided a custom solution, and was exactly what I was looking for. Extremely refreshing to work with such people."
We responded:
"Thank you so much for your 5***** review Joe, I appreciate that. Louie is an exceptional member of my team and I routinely get compliments about his service. Please always feel free to contact us any time if we can be of service to you. Thank you for being our customer! Kind regards, Andrew Bevington 276-CALL-BEV / 276-225-5238 / 276CALLBEV.com"
Profile photo of Tim Chen

Tim Chen

February 28, 2024

5  out of  5
rating by Tim Chen
"I had a wonderful experience with Louis at StateFarm. He helped me with my condo and life insurance needs and finding an accurate rate for maximum coverage. I will be referring my friends and family. If you need insurance in any capacity, StateFarm is the way to go."
We responded:
"That’s awesome Tim, thank you for your kind words and feedback. It’s so important to understand your insurance coverages and invaluable to have a professional to help guide you through it. Please always feel free to contact us if ever we can of service to you. We’re just a phone call away! Kind regards, Andrew Bevington 276-CALL-BEV / 276-225-5238 / 276CALLBEV.com "
Profile photo of A Bhavyan Kumar

A Bhavyan Kumar

February 20, 2024

5  out of  5
rating by A Bhavyan Kumar
"Excellent auto insurance coverage with personalized service, competitive rates, and reliable customer support."
We responded:
"Thank you for your 5***** review Bhavyan! Yes, we make every effort to deliver an outstanding customer experience and I’m glad that we were able to support you. Please always feel free to contact us with any questions or if we can be of further assistance to you. Kind regards, Andrew Bevington 276-CALL-BEV / 276-225-5238 / 276CALLBEV.com"